Witelli20
Welcome to the Witellikerstrasse 20 student community dashboard!
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Janitor - Juan Vazquez
Available: Monday - Friday, 7:00 - 16:00
Phone: 079 313 90 11
Email: juan.vazquez@woko.ch
Responsible for:
- Repairs
- Technical installations maintenance
Note: WhatsApp messages and SMS are not processed
House Representative - Luca Gschwind
First WOKO contact for students on-site
Contact for:
- Key management
- Laundry badge management
- Internet issues
- Noise complaints
General inquiries: woko.ch/contact
Direct contact: hr.wit20@woko.ch
Emergency Services
Emergency Numbers:
- Police: 117
- Fire Department: 118
- Ambulance: 144
WOKO Administration:
T: +41 44 256 68 00
Stauffacherstrasse 101
8004 Zürich
Technical Emergency Contacts (Outside office hours: Mon-Fri 16:00-07:00, Sat/Sun & holidays)
Electrician:
Elektro Team Marques GmbH
044 747 02 20
For power failures
Plumber:
Künzler Haustechnik GmbH
044 593 23 22
For heating, water issues
Locksmith:
Master Key
044 312 12 32
For key loss, emergency door opening
Carpenter:
Schreiner 48
0800 55 48 48
For window/door glass damage
Important: For technical emergencies during office hours (Mon-Fri 07:00-16:00), contact the house representative first. They will contact the janitor. If unreachable, you may contact the janitor directly.
After any emergency service outside office hours, you must inform WOKO on the next working day via their website contact form.
Report Non-Emergency Damage
Submit damage reports through:
www.woko.ch/schadenformularNote: Emergency calls that were not actual emergencies or used unauthorized companies will be charged to the tenant
- Water pipe rupture and flooding
- Water backflow from toilets and showers
- No water supply
- Heating failure
- No electricity in the apartment (check fuses first)
- Break-in (contact police first)
- Window or door glass damage